Contact
We reply within 24 hours on weekdays (Europe/Istanbul).
Automated Features & Stars
Questions about automated features or how prepaid stars work? Email our support team and we will help.
support@astroak.comProduct Feedback
Tell us what you love, what is missing, or what to build next. Every email is read.
feedback@astroak.comAccount & Support
Report, login or account issues. Include your account email and report ID if any.
support@astroak.comPrivacy & Legal
Data access, deletion, KVKK / GDPR / CCPA requests and legal correspondence.
privacy@astroak.comQuick answers
+My report did not open or a section looks missing.
Reports are generated instantly from templates. Refresh the page; if it persists, email support@astroak.com with your report ID.
+Is AstroAk free?
Most of AstroAk is free. Some optional automated features unlock with prepaid star credits, which are entirely optional.
+How do I delete my account and all my data?
Go to Account, then Delete Account, or email privacy@astroak.com. There is a 30-day grace period, then permanent deletion (with limited retention for legal/tax obligations).